Terms of Service & Legal Information

1. Terms of Service

1.1 Agreement

By using TinySite, you agree to these Terms of Service. If you're using TinySite on behalf of a company, you're agreeing to these terms for that company. These Terms of Service incorporate our Privacy Policy and Cookie Policy below.

1.2 Service Description

TinySite provides online software that helps UK limited companies:

• Create a website from their Companies House record and the information they give us, and edit it
• Register a domain name in the company's name
• Host the website on that domain, with HTTPS
• Forward email sent to addresses at that domain to an inbox they already have

You sign in with your TinyTax account. Building and previewing a site is free; you pay when you launch it on a domain.

1.3 Eligibility

To use TinySite, you must:

• Be authorised to act on behalf of the company the website and domain are for
• Have a TinyTax account
• Give accurate registrant details for the domain (registries require a real contact)

1.4 Your Responsibilities

You are responsible for:

• Everything published on your website, including its accuracy and that you have the right to use any text, images and logos you add
• Making sure your website meets the laws that apply to your business, including the trading disclosures we add to the footer by default
• Keeping your registrant details up to date
• Maintaining the confidentiality of your login credentials
• Handling enquiries you receive through your website's contact form lawfully (see 2.6)

1.5 Acceptable Use

You agree not to use your website, domain or email forwarding:

• For any unlawful purpose or fraudulent activity, including phishing or impersonating another business
• To publish content that is defamatory, infringes anyone's intellectual property, or is otherwise unlawful
• To send or relay spam

You also agree not to attempt to access other users' accounts or data, reverse engineer the service, or use automated systems to extract data from it. We may suspend a website, domain or forwarding address that breaks these rules, and will tell you why.

1.6 Payment Terms

Launching a website is an annual subscription with two parts: website hosting (currently £96.00 a year) and the domain (priced when you search for it). All prices are exclusive of VAT. VAT at the prevailing rate will be added at checkout. Payments are taken by card through Stripe and renew automatically each year until you cancel.

Your domain: the domain is registered in your company's name, with WHOIS privacy where the registry allows it. If you'd like to move it to another registrar, contact us and we'll provide what you need to transfer it.

Cancellation: you can cancel at any time from your dashboard. Your website stays live and your domain stays registered until the end of the year you've paid for. After that the website is taken down and the domain isn't renewed by us.

Refunds: if we can't register the domain you paid for (for example, someone else registers it first), we refund you in full automatically. Otherwise, subscription fees are non-refundable: TinySite is a digital service, and domain registrations are paid to the registry as soon as they're made. Refunds may be issued at our sole discretion in exceptional circumstances. To request a review, contact us at [email protected].

1.7 Self-Serve Subscription Terms

TinySite is a self-serve subscription product. We do not enter into bespoke contracts, master services agreements, amended terms, or third-party non-disclosure agreements. Confidentiality and data processing obligations are set out in these Terms.

1.8 Domain Registration

Domains are registered through our registrar partner, NameSilo, and are also subject to the rules of the registry for each ending (Nominet for .uk and .co.uk; Verisign for .com). By launching a site you agree to those registration terms, and to us registering, renewing and managing the domain on your behalf while your subscription is active.

2. Privacy Policy

2.1 Information We Collect

We collect information you provide directly to us, or ask TinyTax to share with us when you sign in, including:

• Company information from your TinyTax account (name, number, registered office, incorporation date, nature of business)
• Director names, only if you choose to show a team section
• Contact information (your name and email address)
• What you tell us about your business, and the text, images and logos you add to your website
• Domain registrant details (name, company, email, phone and address)
• Billing records from Stripe (we never see or store your card details)

2.2 How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, including writing a first draft of your website
• Register, renew and manage your domain, host your website and forward your email
• Send you technical notices and support messages
• Respond to your comments and questions
• Comply with legal obligations

2.3 Information Sharing

We do not sell, trade, or rent your personal information. We share data only:

• With domain registries and our registrar, to register your domain in your name. Registries may publish some registrant details in their public WHOIS records; we use WHOIS privacy wherever it is available.
• With our sub-processors — service providers we engage to deliver the service: OVHcloud (application hosting, France), Cloudflare (website hosting, DNS and email forwarding, global), Stripe (payments), NameSilo (domain registration, USA), and Anthropic or OpenAI (writing a first draft of your website copy from what you tell us, and screening contact form messages for spam, USA). Each is bound by written terms protecting your data.
• With TinyTax, which is operated by the same company, to sign you in and fetch your company's details.
• With your consent or at your direction.
• To comply with legal obligations or to protect our rights, privacy, safety, or property.

2.4 Retention

We retain your data for the periods set out below. After the relevant period, data is deleted or anonymised. We retain longer where required by law.

Messages sent through your website's contact form are emailed to you, and we keep a copy for 30 days so we can retry delivery and stop spam. They are then deleted automatically.

2.5 Deletion

You can request deletion of your account and associated data at any time by emailing [email protected]. We will acknowledge your request within 5 working days and delete or anonymise your data within 30 days, apart from records we must keep by law. Deleting your account takes your website down; if you want to keep your domain, ask us to help you transfer it first.

2.6 Data We Process for You

When people use the contact form on your website, your company is the controller of their personal data and we process it on your behalf, only to screen it for spam and deliver it to you. We keep it confidential, protect it with appropriate security measures, use only the sub-processors listed above, help you respond to requests from the people concerned, and delete it after 30 days. Every TinySite website includes a privacy notice explaining this to visitors.

2.7 Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS 1.2+), access controls, and monitored production hosting.

3. Cookie Policy

3.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website.

3.2 Cookies We Use

Essential cookies only. tinysite.co.uk uses a session cookie to keep you signed in and to protect forms against misuse. We don't use advertising or measurement cookies.

The websites we host for customers set no cookies. Both tinysite.co.uk and those websites load fonts from Google Fonts, which receives visitors' IP addresses to deliver them.

3.3 Managing Cookies

You can control or block cookies through your browser settings. Blocking the session cookie will stop you signing in.

4. Data Protection Rights (UK GDPR)

Under UK data protection law you have the following rights in respect of your personal data:

• Access: request a copy of your personal data
• Rectification: request correction of inaccurate data
• Erasure: request deletion of your data, subject to legal retention requirements (see 2.4 and 2.5)
• Restriction: request that we limit processing of your data
• Portability: request your data in a portable format
• Objection: object to certain types of processing

To exercise any of these rights, please contact [email protected].

4.1 Lawful Basis for Processing

• Contract: processing necessary to provide our services to you
• Legal obligation: processing necessary to comply with the law, including record-keeping and registry rules
• Legitimate interests: processing necessary for our business operations, including service improvement and fraud prevention (where this does not override your rights and freedoms)
• Consent: for showing director names on your website, withdrawable at any time

4.2 International Transfers

The TinySite application is hosted by OVHcloud in France. Transfers to France rely on the UK adequacy regulations covering EEA countries. Where we use sub-processors located outside the UK and EEA (such as the US-based providers listed in 2.3), transfers are protected by the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another approved transfer mechanism.

5. Liability & Disclaimers

5.1 Service Disclaimer

TinySite provides software tools to help you build a website and manage a domain. Text we draft for your website is a starting point; check it before you publish. The service does not constitute professional, legal or marketing advice.

5.2 Limitation of Liability

No Warranty: the service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Exclusion of Liability: to the maximum extent permitted by applicable law, 0T TinyTax Ltd shall not be liable for:

• Any errors, inaccuracies or omissions in generated website content
• Loss of a domain name through registry action, a dispute, or non-renewal after cancellation
• Email that is delayed, filtered as spam, or not forwarded, including before you confirm a forwarding address
• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business opportunities, or goodwill
• Service interruptions, downtime, or unavailability
• Actions or failures of third parties, including registries, registrars and hosting providers

Liability Cap: our total aggregate liability to you for all claims arising out of or relating to these terms or your use of the service shall not exceed the total fees actually paid by you to 0T TinyTax Ltd for TinySite in the twelve (12) months immediately preceding the event giving rise to the claim.

Essential Terms: you acknowledge that 0T TinyTax Ltd has set its prices and entered into this agreement in reliance upon the limitations of liability set forth herein, which allocate risk between you and 0T TinyTax Ltd and form an essential basis of the bargain between the parties.

5.3 Indemnification

You agree to indemnify and hold harmless 0T TinyTax Ltd, its officers, directors, and employees from any claims arising from:

• Your use of the service
• Content published on your website
• Your violation of these terms
• Your violation of any rights of another party

6. Contact Us

Email: [email protected]
Company: 0T TinyTax Ltd
Company Number: 15863077
Registered Address: 20 Wenlock Road, London, N1 7GU, England
ICO Registration: ZC038125

6.1 Complaints

If you have any complaints about our service or how we handle your data, please contact us first at [email protected]. We will try to resolve any issues promptly.

If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk, 0303 123 1113.

6.2 Changes to These Terms

We may update these terms from time to time. We will notify you of any material changes by email or through the service. Your continued use of TinySite after changes constitutes acceptance of the updated terms.

6.3 Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.